Windows Desktop Support

Troubleshooting Windows desktops, including OS, office, email clients, web browsers, and printers.

Installing new desktops, including migrating emails, migrating files, and setting up OS, office, email, custom software, and printers.

Mobile Device Support

Troubleshooting documents, email clients, web browsers, and printers.

Setting up devices, including migrating emails, migrating contacts, and setup of documents, email, custom software, and printers.

G Suite from Google Cloud Support

Troubleshooting gmail, calendar, drive, docs, contacts, talk/hangouts, and custom google apps.

Migrating emails, contacts, and calendar items.

Setting up new users.

 

$140 per hour

$630 5 hour pre-paid support package. 10% Discount.

$1050 10 hour pre-paid support package. 25% Discount

$1680 20 hour pre-paid support package. 40% Discount

$2240 40 hour pre-paid support package. (BEST VALUE 60% Discount)

 

 

Windows Active Directory Server Support

Troubleshooting Active Directory communications issues, group policy issues, remote mapping issues.

Setup new users, new software distribution packages, new group policy settings.

Email server Support

Troubleshooting of smtp, pop, imap, mail transport servers, spam filters, and outbound email bounces. Windows and Linux.

Monitor email servers, spam folders, and outbound error messages.

Web Server Support

Troubleshooting of IIS (windows web server), .net, php, cold fussion, tomcat, apache and html.

Setup new websites in IIS, Apache, and tomcat, including setup of scripting engines and database connections.

Linux Server Support

Troubleshooting issues with Apache, Tomcat, PHP, OS updating.

Backup Server Support

Troubleshooting backup software and hardware issues.

 

$155 per hour

$697 5 hour pre-paid support package. 10% Discount

$1162 10 hour pre-paid support package. 25% Discount

$1860 20 hour pre-paid support package. 40% Discount

$2480 40 hour pre-paid support package. (BEST VALUE 60% Discount) 

 

Database server support

Troubleshooting of MSSQL (on windows), MySql(windows & linux), Postgresql(windows & linux) including setup of client libraries, data sources (odbc and UnixODBC).

Setup of new database servers, databases, maintenance plans.

Data Network Support

Troubleshooting network switches, network cards, wireless access points, simple routers/modems.

VoIP System Support

Troubleshoot softphone clients, desktop handsets, media gateway, pbx systems

Setup Asterisk VoIP systems including custom programing, and database and CMS connections.

 

$170 per hour

$765 5 hour pre-paid support package. 10% Discount

$1275 10 hour pre-paid support package. 25% Discount

$2040 20 hour pre-paid support package. 40% Discount

$2720 40 hour pre-paid support package. (BEST VALUE 60% Discount)

 

Network Security Support

Troubleshoot Watchguard, Cisco, Netgear, HP.

 

$235 per hour

$1057 5 hour pre-paid support package. 10% Discount

$1762 10 hour pre-paid support package. 25% Discount

$2820 20 hour pre-paid support package. 40% Discount

$3760 40 hour pre-paid support package. (BEST VALUE 60% Discount)

 

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